https://wimdy.works/tags/error-handling/Recent content in Error-Handling on Brian FaustHugoen-USMon, 01 Jan 0001 00:00:00 +0000https://wimdy.works/thoughts/silencing-an-error-does-not-protect-the-customer/Wed, 01 Jun 2016 00:00:00 +0000https://wimdy.works/thoughts/silencing-an-error-does-not-protect-the-customer/<p>One of our shipment-booking paths returned success after it had already failed. The remote booking existed and so did a local shipment, but the shipment had no label and no tracking number. From the customer&rsquo;s point of view, the one thing we had promised to do was not done.</p> <p>The failure happened while persisting the carrier response. A broad catch swallowed the exception, reported nothing, and let the request continue. This was meant to serve a reasonable operational goal: do not bother customers with errors if we can avoid it. Instead, we gave them a broken shipment and called it a success.</p>